If you don't find what you're looking for, email firstname.lastname@example.org or call us on 718.389.9099, we'd love to help!
Shipping & Returns
We ship all our orders UPS ground within the US. A $5 flat-rate shipping fee will be applied to all orders under 10 lbs. A $15 flat-rate shipping fee will be charged for all orders over 10 lbs. Once you've placed your order, you will receive an email confirmation with tracking. Depending on your location, it should arrive within 5-7 business days. Please contact email@example.com with any questions.
Because our products are made to order, we do not accept returns but we are happy to offer exchanges. Please email firstname.lastname@example.org to process your exchange.
Can I get directions to your Red Hook studio?
Sure! We'd love to have you over. Our general studio hours are Monday - Friday 11am-6pm but email us: email@example.com to make an appointment. Our address is 80 Richards Street, #206 Brooklyn NY 11231.
How do I care for your products?
Wash cold and hang dry. If you like your linen a little more worn-in, throw it in the dryer on low heat - it will get cozy and soft real quick.
Wash cold, tumble dry low heat.
Spot clean / Dry clean only
Spot clean / Dry clean only
Wear and Tear
We design our products with the notion that they will be used often. There is no need to treat them delicately. Each block-printed linen piece is washed before printing, heat set and then washed again as part of the quality control process. Over time some of the patterns may fade slightly but this is part of the design and part of what we feel gives the pieces personality. Like a well-loved pair of jeans, we like to think our products get even better over time.
However, if you receive a piece that doesn’t meet your expectations, please feel free to get in touch firstname.lastname@example.org. We stand by the quality of our products and making sure our customers are happy is very important to us.
Can I add your products to my wedding registry?
Yes! If your list is with Zola, install the Zola button and then add products from our collection using the button in your browser. More info here.
We are happy to do custom orders for trade & hospitality but have a customization minimum to cover set up and sampling costs. We aren’t able to offer custom orders direct to consumer at this time. If you are looking for something in particular, feel free to contact email@example.com and we’ll be back in touch if we put it into production.
Do you ever have sales?
Yes, we do! Our sales are limited to twice a year, but our newsletter subscribers receive early access and special deals. Sign up for our newsletter to be the first to find out about exclusive online sales and sample sales in our studio.
Do you have any job openings or internship opportunities?
Yes! Please check our open positions here. If you don't find the right fit, feel free to send your resume to firstname.lastname@example.org - we are always interested to meet talented and passionate people.
Do you offer trade pricing?
We do! Please find more information on our trade accounts here.
Can I see your fabrics in person?
You can see our fabrics in person at our beautiful showrooms, Studio Four in NYC, Memo in Toronto and at our studio in Red Hook, Brooklyn. We also stock in the following Schumacher showrooms across the USA.
If you’re not able to make to a showroom in person, you can purchase a set of swatches (of all 17 designs) online here.
You can also order our yardage directly online through our website. Please note minimum yardage orders are 3 yards and our timelines are 4-6 weeks depending on the size of the order.
Would you like to become a stockist?
We’d love to have you! Please email email@example.com with more information about your store, a link to your website and some information about other brands you stock.